Effective communication is essential for building strong, successful relationships. When working with clients or customers, making a positive impression is key to moving your business relationships forward, and the best way to do this is by building rapport.

Sometimes, nerves, anxiety, stress, or distractions can affect a meeting or a new business connection. In our Rapport Building Training, we’ll guide you through personal interactions and help you present your best self while connecting with the person in front of you. To truly understand how to connect with others, it’s important to become aware of both the conscious and subconscious ways people interact, both physically and verbally.

Throughout the training, we’ll explore techniques to strengthen your relationships with colleagues and clients, fostering trust and understanding. Building rapport encourages others’ unconscious minds to open up to your suggestions, helping them feel comfortable, relaxed, and receptive.

We’ll focus on practical strategies to improve both your listening and speaking skills, with a range of exercises including voice and speech work, acting techniques, understanding verbal and non-verbal cues, body language, mirroring, and awareness development. These tools will help you build trust and create lasting, meaningful connections in the workplace and with potential clients.

  • Helena’s professionalism in teaching, encouragement and constructive feedback in every lesson has nurtured Jonathan’s confidence, articulation, and stage presence. We're very grateful for the positive impact on both academic and personal development.

    Joy Parent Feedback
  • This training doesn’t just provide you with the skills to present well but coaches you to really overcome your fear of public speaking by building you up and this encourages a shift in perspective to enjoy and have fun with the whole experience of connecting with an audience to share our message! (Public Speaking Training)

    Danielle Bragg - Holistic Health
  • Thank you for providing insight into what we do and how we can do it even more effectively! Your course was very enjoyable. (Public Speaking & Building Rapport Training)

    Claire Walker - Devere Acuma
  • The sessions with you were invaluable and effective. I now have confidence in myself that I can actually do this! (Public Speaking Training)

    Catherine Hanson - REP’s Middle East

Testimonials